Frequently Asked Questions

Everything you need to know about your game-day gear.

How long does shipping take for team apparel?

Standard shipping typically takes 3-5 business days within the continental US. For custom-stitched jerseys, please allow an additional 48 hours for processing.

What is your return policy on sports equipment?

We offer a 30-day return policy on all unused items in their original packaging. Please note that personalized merchandise and protective mouthguards are final sale for hygiene reasons.

Are your hats and jerseys officially licensed?

Yes, all products sold at All Caps are 100% officially licensed by the respective leagues (MLB, NFL, NBA, NHL) and brands.

How do I determine the correct hat size?

We provide a comprehensive sizing guide on every product page. For fitted hats, we recommend measuring the circumference of your head just above the ears in inches or centimeters.

Do you offer bulk discounts for local sports teams?

Absolutely! We offer tiered pricing for orders of 12 units or more. Please contact our 'Team Sales' department via the contact form for a custom quote.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.