Returns & Exchanges
At All Caps, we want you to be fully satisfied with your gear. If your merchandise isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your All Caps account and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the RMA number is clearly written on the outside of the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.